Enrollment Data Audit

Human strategic oversight plays a significant role in executing back-end audits to ensure that the carriers are complying with the terms agreed upon in the data transmission agreement. Our dedicated audit team:

• Ensures that each file transmitted to a carrier has been received and loaded within 48 hours of receipt
• Ensures once each file is loaded an error report is forwarded to ProView.
• Conducts 100% review of all error reports
• Conducts random telephone audits with carriers’ customer service representatives to verify eligibility